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Jens Erik Gould

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Jens Erik Gould is the Founder & CEO of Amalga Group, a Texas-based nearshore outsourcing company specializing in providing highly qualified talent in IT, software engineering, legal and contact centers. Previously, Gould spent over a decade reporting on topics such as business, politics, and energy in the United States and Latin America for esteemed media outlets like Bloomberg News, The New York Times, and TIME.

Blog Post by Jens Erik Gould

Jens Erik GouldJuly 19 20231 min read

Is AI revolutionizing contact centers?

AI has the incredible power to automate tedious tasks, saving valuable time for agents ...
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Jens Erik GouldJuly 05 20231 min read

Nearshore Call Centers: The Smart Choice for Your Business!

Are you looking for ways to improve your service, expand your business, or provide an ...
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Jens Erik GouldJuly 05 20231 min read

PEO vs. EOR: Which Is Right For Your Organization?

Are you wondering whether a PEO or an EOR is the best fit for your organization? Let's ...
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Jens Erik GouldJanuary 31 20231 min read

What is USMCA and how does it differ from NAFTA?

The North American Free Trade Agreement (NAFTA) was a trade agreement between the United ...
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Jens Erik GouldJanuary 26 20231 min read

6 Great Reasons to Outsource to Latin America

Global hiring trends are shifting, and nearshore is the growing trend. But why outsource ...
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Jens Erik GouldJanuary 24 20231 min read

10 Tips on How to Hire the Best Candidates

At Amalga, we’re often asked for tips on how companies should go about the hiring ...
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Jens Erik GouldJanuary 14 20232 min read

4 Top Benefits of Nearshoring to Mexico

Nearshoring, or the practice of moving a company's operations to a nearby country, has ...
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Jens Erik GouldJune 05 20221 min read

May jobs report shows US labor market still strong

The U.S. economy added more jobs than expected in May, underscoring that the labor market ...
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Jens Erik GouldJune 05 20222 min read

Workforce-as-a-Service: A new way to grow your business

We’ve all heard of Software as a Service (SaaS), a model that allows companies to enjoy ...
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Jens Erik GouldJanuary 20 20221 min read

How will the Fed’s rate hikes impact the job market?

Financial markets have continued to tumble, fueled most recently by the Federal Reserve’s ...
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