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PHONE HOTLINE: +1 (512) 200-3288E-MAIL: info@amalgagroup.com
Contact
PHONE HOTLINE: +1 (512) 200-3288E-MAIL: info@amalgagroup.com
Contact
Contact Center Representative

Contact Center Staffing Services

Revolutionize your contact center operations with Amalga Group's nearshore solutions

Request Talent

Amalga Group's Expertise

At Amalga Group, we understand that your contact center is the frontline of your business, where every interaction counts. Our deep expertise in staffing customer service, tech support, billing and sales teams sets us apart from the competition.

  • Personalized Customer Support
  • Sales Expertise
  • Industry-Specific Knowledge

Contact Center Outsourcing

Find sharp contact center representatives working in the same time zones as your business at a fraction of the cost.

  • Customer Service
  • Accounting
  • Medical
  • Insurance
  • Sales
customer service rep square 2

Contact Center Roles We Fill

At Amalga Group, we focus on staffing the essential roles that make your contact center thrive. Our team brings the expertise needed to excel in customer service, sales, and specialized industry support.

Customer Service & Sales
  • Contact Center Leads & Managers
  • Sales Representatives
  • Customer Service Representatives
  • Customer Experience Representatives
  • QA Specialists
  • IT/Tech Support Specialists
  • Inbound and Outbound Callers
Accounting
  • AR Specialists
  • AP Specialists
  • Records Specialists
  • Payroll Specialists
  • Billing Specialists
Medical
  • Medical Billing Specialists
  • Medical Coders
  • Medical Records Specialists
  • Medical Intake Specialists
  • Claims Processors

Get our Nearshore Salary Comp Guide for Contact Center Jobs

Our Nearshore Salary Compensation Guide is packed with insights on competitive salaries that help you attract and keep top contact center talent without breaking the bank. Download it today and give your customer experience the boost it needs. 

Get the guide

Amalga contact center comp guide

Apply Now

Ready to join a team that values your skills and ambition? Explore our current job openings and find your next great opportunity with us. Start your application today and take the first step toward an exciting new career!
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“The team at Amalga is extremely responsive, trustworthy, empathetic, and flexible. They truly are the salt of the earth kind of people who take pride in helping their client find the perfect match for their company.” 

Gloria ChasseriaudHead of People at Woxer

candidates they provide are the right fit for us. They took the time to get to know our business and company culture, and work tirelessly to find the ideal candidate for the position.” 

Gloria ChasseriaudHead of People at Woxer

“Amalga's pool of qualified candidates is impressive, and they are always willing to accommodate our budget, needs and requests. They have a deep understanding of the industries they serve, and they consistently deliver top-notch candidates that are the perfect match for us.” 

Gloria ChasseriaudHead of People at Woxer

“I highly recommend Amalga to anyone who is looking for a recruiting agency that truly cares about their clients and their success. The team at Amalga are true professionals who go above and beyond to provide exceptional service and support.” 

Gloria ChasseriaudHead of People at Woxer

Hire Contact Center Talent

Reduce your queue times while improving CSAT with experienced, vetted nearshore talent from Amalga. Hire from our pool of experienced professionals and see the difference that expert staffing can make.